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Messaging Service Privacy Policy

Cluck & Coop Messaging Service Privacy Policy

This Messaging Service Privacy Policy explains how Cluck & Coop (hereinafter, "Cluck & Coop," "We," "Us," "Our") collects, uses, and shares personal information related to Our text message marketing program (the "Messaging Service"). This policy supplements Our Primary Privacy Policy. For more details, please refer to the "Primary Privacy Policy" section below.

Changes to the Messaging Service Privacy Policy

We may update this policy at our sole discretion. If there are significant changes, we will notify you as required by law. By continuing to use the Messaging Service after updates are made, you agree to the revised policy.

Personal Information We Collect

When you sign up for the Messaging Service, we collect:

  • Identifiers: Name, phone number, and email address.
  • Message Data: Metadata (e.g., time and date messages are sent or received) and the content of messages.
  • Cookies and Similar Technologies: Information collected from our website or other digital platforms to personalize your Messaging Service experience.
  • Optional Information: If you participate in contests, surveys, or contact customer support, we may collect additional details based on your input.

Use of Personal Information

We use the information collected to:

  • Deliver, analyze, and improve the Messaging Service.
  • Personalize your experience, such as sending tailored messages like cart reminders.
  • Generate aggregated and/or de-identified data for business purposes (e.g., marketing and sponsorships).

Sharing of Personal Information

We may share your information under the following circumstances:

  1. Service Providers: With third-party vendors that assist in delivering the Messaging Service (e.g., text messaging platforms, phone companies).
  2. Legal Obligations: To comply with legal processes or protect our rights, safety, or property.

For more details, refer to our Primary Privacy Policy.

Accurate Information

You must provide accurate and truthful information when signing up or interacting with the Messaging Service. Misrepresentation may result in termination of your access to the Messaging Service.

Choices and Controls

Participation in the Messaging Service is voluntary. To stop receiving messages:

  • Reply to any message with: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
  • For additional opt-out information, refer to the Terms of Service.

Customer Care

For assistance, contact us at info@cluckandcoop.com.

Supplemental California Privacy Notice

The California Consumer Privacy Act (CCPA) provides California residents with rights regarding their personal information collected via the Messaging Service. These include:

  • Right to Access: Request details about categories of personal information collected and shared.
  • Right to Deletion: Request deletion of personal information, subject to legal exceptions.

Categories of Personal Information We Collect and Share:

Category Shared With
Identifiers Service providers
Commercial information Service providers
Internet or electronic activity Service providers
Inferences for consumer profiles Service providers

We do not "sell" personal information as defined under the CCPA.

To Exercise Your Rights:

Primary Privacy Policy

By signing up for the Messaging Service, you agree to the terms in our Primary Privacy Policy, which governs additional contexts of your interactions with Cluck & Coop.

For questions, please email us at info@cluckandcoop.com or visit our website at www.cluckandcoop.com.

Cluck & Coop
22725 Greater Mack Ave
Ste 301B Unit #349
St Clair Shores, MI 48080, USA

Phone: (888) 860-2240
Email: info@cluckandcoop.com